Terms of Use & Community Guidelines

Crafters Corporation is the parent organization that oversees a small family of projects, including Crafters Development (our plugin and software engineering division) and CraftConfig.Studio (this service — premium Minecraft configuration, menu design, and translation). While each division has its own focus, they share the same standards of professionalism, respect, and quality expected across the Group.

By joining our Discord server, browsing this website, or purchasing any CraftConfig.Studio service, you automatically accept these Community Guidelines in full, alongside our Terms of Service and Privacy Policy. If any provision of this document is unclear, please ask in our Discord before proceeding with a purchase — our team is glad to clarify anything in either English or Spanish (see Article 5.3).

• ✓ Using your deliverables freelyOnce delivered, you are free to use the configurations, menus, and translations we built for you on your own Minecraft server — commercial or personal — for as long as you like, subject to the intellectual-property terms in our Terms of Service.
• ✓ Requesting technical supportOpening a ticket in our Discord to request support on a delivered project, report a bug, or ask for a custom quote.
• ✓ Requesting a free trialAsking for an initial menu sketch or a 5% sample translation before committing to any payment — see our risk-free guarantee on the homepage.
• ✓ Paying securelyCompleting your purchase through PayPal via our official website — the only payment channel we accept.

• ✕ Reselling or leaking your deliverableReselling, leaking, giving away, or otherwise sharing the configurations, menus, or proprietary code delivered by CraftConfig.Studio with any third party, without our express authorization.
• ✕ Disrespectful community conductZero tolerance for harassment, insults, spam, or defamation directed at our team or at other community members, whether in Discord or on social media.
• ✕ Abusing the ticket systemOpening false or duplicate tickets, disrespectfully demanding immediate delivery outside agreed timelines, or attempting to bypass our standard payment flow.
• ✕ Fraud & misrepresentationUsing fake purchase codes, filing a malicious PayPal chargeback without contacting support first, or misrepresenting the authorship of a piece of work to our team.

These rules exist alongside — not instead of — the group-wide Acceptable Use Policy of Crafters Corporation, which also applies to your interactions with our Discord server.

Violating any provision of these Guidelines may result in one or more of the following consequences, depending on the severity and recurrence of the conduct:

• 1 Verbal or written warningFor minor, first-time offenses.
• 2 Immediate suspension of technical supportFor a client who violates these terms while an active project or support case is in progress.
• 3 Permanent banRemoval from our Discord server and from the wider Crafters Corporation ecosystem for leaking code, severe insults, or fraud.
• 4 Revocation of usage rightsWithdrawal of your right to use any digital product we configured for you, in cases of serious or repeated violation.

We apply these measures proportionally and reserve the right to skip directly to a permanent ban or rights revocation where the severity of the violation reasonably warrants it (see also Article 4 of the group-wide Acceptable Use Policy).

The official and exclusive payment gateway for CraftConfig.Studio is PayPal. We do not accept payments through any other channel, and any request to pay outside of our official checkout should be treated as illegitimate and reported to our team immediately.

Standard plans are purchased directly through our website, CraftConfig.Studio. Custom Plans and general technical support are handled exclusively through tickets opened in our official Discord server.

Our official documents — Terms of Service, Privacy Policy, this page, and the group-wide Acceptable Use Policy — are published in English. That said, our support team offers 100% bilingual attention in Spanish — feel free to open a ticket and write in whichever language you're most comfortable with.